Lightico for Your Face to Face Engagements
Empower your customer-facing teams with digital tools to maximize their precious customer time.
Say Goodbye to Clipboards & Paperwork and Focus on Your Customers
Lightico lets your teams focus on providing the best service and efficient sales by digitizing the completion and collection of forms, signatures, documents and payments - straight from the customer’s cell phone.
Common Use Cases
Your In-Store POS
Streamline face-to-face interactions with intuitive in-store digital tools at the point of sale.
Upgrade your stores and replace paper forms and wet signatures with mobile-optimized forms and eSignatures for a simple digital experience.
Maximize the efficiency and improve service of customer branch visits replacing multi-page paper forms, manual document collection and awaiting multiple signatures with in-branch digital eForms, eSignatures and document collection.
Your Field Teams
Maximize efficiency and service quality of onsite visits by enabling your field teams to collect customer information, consent, signatures and payments instantly.
NPS Percentage Points
Higher Conversion Rates and Increased Sales
Effortless face to face sales and service processes shorten cycle times, reduces customer touchpoints and lowers the risk of losing customers during the process.See it in Action
Improved Customer Experience (NPS)
Set your business apart. Eliminate the need to print, scan and handle documents and enable customers to easily fill and sign forms, agree to disclosures, provide supporting documentation and payments securely straight from their cell phones for a seamless, simple experience.See it in Action
Boost Staff Satisfaction
Your teams want to focus on what they do best. Free up employees from administrative burden to help them work more efficiently, focus on their customers and beat their targets.See it in Action
Synced with Your CRM & Business Systems
Easily store and access customer data. Collaborative real-time data sync with your existing CRM and back-end systems ensures that all data is automatically updated on customer records and ensures secure, end-to-end electronic customer record processing.
Streamline Every Customer Touchpoint
Instant eSignatures, Payments, Document Collection & More
"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"
I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.