Simplify Form Completion and Signature Collection:
- Convert clunky paper and pdfs into smart eforms – instantly fillable on a cell phone
- Smart fields, predictive form filling and easy finger swiping make form completion and signatures foolproof
- Shorten sales and service cycle times
- Reduce touchpoints and customer frustration
- Boost first time completion to 96%
Instantly Collect Critical Documents and Verify ID in Real-Time:
- Real time completion of KYC, ID&V, AML, & KBA compliance requirements
- Collection & verification times cut from days to minutes
- Reduced fraud
- Collect complete digital record
- Easy & intuitive customer experience
Share Billing Statements, Product Images & Policies in Real Time
- Fast-tracked sales and facilitation of upsells
- Simplified troubleshooting of service requests
- Enhanced customer experience and loyalty
- Boost First Call Resolution by 25%
Make Payment Processing Instant, Compliant and Mobile
- Collect payments quickly and securely from customer cell phones
- Simplified PCI adherence without clumsy web directs, DTMF and stop/start IVR recordings
- Boost transaction completion rates by 20%
- Get real-time ACH and Direct Debit authorization
Enable Instant Customer Collaboration from Any Touchpoint
Agents have tools to complete all tasks while on the call
Make it easy for customers to serve themselves
Enable customers to complete more from your app
Streamline face-to-face interactions with intuitive digital tools
Schedule Your Live Demo
"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"
I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.