Remove Friction from Every Customer Interaction

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Simplify Form Completion and Signature Collection:

  • Convert clunky paper and pdfs into smart eforms – instantly fillable on a cell phone
  • Smart fields, predictive form filling and easy finger swiping make form completion and signatures foolproof
  • Shorten sales and service cycle times
  • Reduce touchpoints and customer frustration
  • Boost first time completion to 96%
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Instantly Collect Critical Documents and Verify ID in Real-Time:

  • Real time completion of KYC, ID&V, AML, & KBA compliance requirements
  • Collection & verification times cut from days to minutes
  • Reduced fraud
  • Collect complete digital record
  • Easy & intuitive customer experience
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Share Billing Statements, Product Images & Policies in Real Time

  • Fast-tracked sales and facilitation of upsells
  • Simplified troubleshooting of service requests
  • Enhanced customer experience and loyalty
  • Boost First Call Resolution by 25%
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Make Payment Processing Instant, Compliant and Mobile

  • Collect payments quickly and securely from customer cell phones
  • Simplified PCI adherence without clumsy web directs, DTMF and stop/start IVR recordings
  • Boost transaction completion rates by 20%
  • Get real-time ACH and Direct Debit authorization
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Enable Instant Customer Collaboration from Any Touchpoint


Call Centers

Agents have tools to complete all tasks while on the call



Make it easy for customers to serve themselves


Mobile Applications

Enable customers to complete more from your app



Streamline face-to-face interactions with intuitive digital tools


Lightico easily connects to your CRM, Agent Toolbars, Self-Service and other Business tools so you can start collaborating seamlessly with your customers right away.

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