Daryl Niemandt
Director Customer and Business Operations
A passionate senior executive with a track record of successfully driving strong commercial results and exceptional customer outcomes through channel optimisation and digital innovation. Strong record of successfully managing teams through major transformational change. A strategic thinker with the ability to influence others and balance cost, quality and speed to meet key objectives. Extensive experience in leading large, diverse teams across multiple industries, with a deep commitment to developing others and growing capability and talent.
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Lightico is an award-winning SaaS platform that empowers businesses to accelerate customer journeys. With the Lightico Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates.
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For the industry and by the industry, The Lighthouse Collective produces timely, non-generic thought-leadership content in the form of webinars, podcasts, roundtables and whitepapers. The team are passionate about financial services innovation and invest time and resources in listening to senior leadership teams from banks and insurers as to ensure a firm understanding of industry challenges.
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