Collect and Verify Documents on the Spot
Instantly complete KYC, ID&V procedures required for compliance. Customers can simply take a photo of their ID, documents and stipulations, then send them via a secured mobile channel during a call with an agent. This real-time interaction reduces waiting time, eliminates corporate risk and greatly streamlines verification processes, from days to minutes.
Speed up your Application and Signing Processes
Enable your customers to provide documents, complete forms and provide signatures in one call to reduce rework and accelerate processes. Shortened application cycles and reduced touchpoints lower the risk of losing prospects during the origination process and help improve conversion rates.
SIMPLIFY CUSTOMER EXPERIENCE
Co-View Agreements & Documents
Make it easier for your customers to understand their repayment calculations and view the terms and conditions in real time with shared review, live document sharing, and agent script displacement.
Integrate Lightico into your business environment
Make it possible for your customers to initiate and complete loan application processes directly from your LOS, CRM, Mobile App, website, IVR, or call center system. Collaborative, real-time sync ensures your back-end systems are updated to eliminate rework.
How Auto Lenders Can Increase ACH Authorization Completion
Getting your borrowers to complete ACH authorization so that the borrower…Read More