LIGHTICO FOR BANKING
Digitize & Streamline Customer-Facing Banking Processes
Faster
Onboarding
Increased
Completion Rates
Fewer
touchpoints
SUPERCHARGE DIGITAL TRANSFORMATION
Add a Unified Digital Front to Your Bank’s Core
Deliver the digital-first experiences your customers expect. Using flexible APIs, Lightico’s best-in-class completion apps snap seamlessly onto your bank’s existing infrastructure. Instantly upgrade service, wherever customers complete tasks—from website to contact center, and from drive-thru to branch.
ACCELERATE ONBOARDING
Speed Up Application and Signing
Delight retail and commercial customers with smooth, fully remote digital processes for sending documents, filling forms and providing signatures. No more siloed, legacy interactions. Just fast application cycles, minimal touchpoints, and way lower risk of losing prospects during onboarding.
DIGITALIZE COMPLIANCE
Collect and Verify Documents on the Spot
Complete KYC and ID verification processes instantly to ensure effortless compliance. With Lightico, customers just snap and send photos of their ID, documents and stipulations from mobile in real-time. The result is a smoother, simpler verification process with lower wait times and reduced corporate risk.
SERVICE EFFORTLESSLY
Modify, Review & Agree on Account Changes, Easily
Make it easier for customers to understand and modify their loans and accounts. With digital Terms and Conditions, real-time shared review, frictionless eForms, and effortless eSignatures, accountholders get delightfully efficient service at every turn.
The Digital Completion Cloud
The End To End Consumer Journey. Solved.
Consumers just tap and swipe through each step, and the whole thing is done in minutes, not days. No headache for them. More business for you. Welcome to the Digital Completion Cloud.
Optimize lending, servicing and compliance with automated workflows
Easily create no-code workflows to fine-tune every step of the customer journey for maximum completion.
INTEGRATE SEAMLESSLY
Blend Lightico into your Business Environment
Let customers complete directly from your LOS, CRM, mobile app, website, IVR, or call center system. And with real-time sync, your back-end stays perfectly updated, eliminating rework.
“Lightico’s technology has made an incredible impact on our operations, bottom line and customers.”
Brian RenfroCMO, SVP Collections
94
%
eSignature Conversion Rate on Extensions
“We chose Lightico because of the ease of use and text message approach. It’s a familiar, but powerful interface.”
Mark MurrayBusiness Systems Liaison
90
%
eSignature Completion Rate
Start Completing at the Speed of Lightico
Instant eSignatures, IDV, Document Collection & More
"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.