LIGHTICO FOR BANKING

Digitize & Streamline Customer-Facing Banking Processes

67
%

Faster
Onboarding

25
%

Increased
Completion Rates

60
%

Fewer
touchpoints

SUPERCHARGE DIGITAL TRANSFORMATION

Add a Unified Digital Front to Your Bank’s Core

Deliver the digital-first experiences your customers expect. Using flexible APIs, Lightico’s best-in-class completion apps snap seamlessly onto your bank’s existing infrastructure. Instantly upgrade service, wherever customers complete tasks—from website to contact center, and from drive-thru to branch.

ACCELERATE ONBOARDING

Speed Up Application and Signing

Delight retail and commercial customers with smooth, fully remote digital processes for sending documents, filling forms and providing signatures. No more siloed, legacy interactions. Just fast application cycles, minimal touchpoints, and way lower risk of losing prospects during onboarding.

DIGITALIZE COMPLIANCE

Collect and Verify Documents on the Spot

Complete KYC and ID verification processes instantly to ensure effortless compliance. With Lightico, customers just snap and send photos of their ID, documents and stipulations from mobile in real-time. The result is a smoother, simpler verification process with lower wait times and reduced corporate risk.

SERVICE EFFORTLESSLY

Modify, Review & Agree on Account Changes, Easily

Make it easier for customers to understand and modify their loans and accounts. With digital Terms and Conditions, real-time shared review, frictionless eForms, and effortless eSignatures, accountholders get delightfully efficient service at every turn.

The Digital Completion Cloud

The End To End Consumer Journey. Solved.

Consumers just tap and swipe through each step, and the whole thing is done in minutes, not days. No headache for them. More business for you. Welcome to the Digital Completion Cloud.

Learn More About Digital Completion Cloud

Optimize lending, servicing and compliance with automated workflows

Easily create no-code workflows to fine-tune every step of the customer journey for maximum completion.

Learn More

INTEGRATE SEAMLESSLY

Blend Lightico into your Business Environment

Let customers complete directly from your LOS, CRM, mobile app, website, IVR, or call center system. And with real-time sync, your back-end stays perfectly updated, eliminating rework.

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"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.