LIGHTICO FOR CREDIT UNIONS

Digitalize Processes & Provide Delightful Member Experiences

33
%
Faster Servicing
67
%
Member
Lifetime Value
25
%
Increased Member Satisfaction

STREAMLINE SERVICING

Collect and Verify Documents on the Spot

Instantly complete all member procedures with full compliance requirements. Gather documents, complete forms, collect ID & verify information. Members simply take a photo of their ID and documents and send them in easily from their mobile phone. Easy, real-time interaction reduces waiting time, eliminates risk and greatly streamlines verification processes, from days to minutes.

BUILDS LIFETIME VALUE

Speed up Member Application and Signing Processes

Empower your members to complete services easily across all channels. Make it easy for them to grow with your CU through branch and digital channels with easy document, signatures and forms. Shortened application cycles and reduced touchpoints eliminates the risk of losing members stalling during the onboarding process.

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PROVIDE DELIGHTFUL MEMBER EXPERIENCE

Make it easier for your members to understand their benefits and banking in realtime. Discuss, share and review the terms and conditions in real time with shared review, live document sharing, and agent script displacement.

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INTEGRATE SEAMLESSLY

Make it possible for your customers to initiate and complete loan application processes directly from your LOS, CRM, Mobile App, website, IVR, or call center system. Collaborative, real-time sync ensures your back-end systems are updated to eliminate rework.

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