LIGHTICO FOR auto finance

Digitize & Streamline Customer-Facing Auto Loan Processes

30
%

Faster time
to funding

25
%

Increased
completion rate

40
%

Reduced time
to collect stips

Fast, easy, seamless funding.
From start to finish.

Reduce turnaround time by 90%. A fully compliant, automated workflow for funding via agent. Customer and agent collaborate in a user-friendly Lightico session to complete forms, collect signatures, and any other steps necessary to complete the process.

Agent initiates Lightico Session

phone

Present form

phone

Customer
Completes

phone

Cycle Completes

phone
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Speed up Time to Funding by Collecting Stips in Real Time

Customers quickly and easily provide supporting documentation from their smartphones. Reduce call handling time and free your agents to better serve your customers.

Agent initiates Lightico Session

phone

Customer uploads documents

phone

Cycle Completes

phone
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Give Your Customers a 100% Secure Experience

Maintain the integrity of customer accounts by requiring customers to validate their identity. Use one-time password, KBA or advanced OCR technology to add additional layers of security. Once your customers’ identity is validated, all communication is 100% encrypted.

Agent initiates Lightico Session

phone

Customer supplies valid ID

phone

Collaborative Session opened

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The Digital Completion Cloud

The End To End Consumer Journey. Solved.

Customers just tap and swipe through each step, and the whole process is done in minutes, not days. No headache for them. More business for you. Welcome to the Digital Completion Cloud.

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Optimize lending, servicing and compliance with automated workflows

Easily create no-code workflows to fine-tune every step of the customer journey and expedite time to completion.

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sync SEAMLESSLY

Integrate Lightico into your Business Environment

Let customers complete tasks directly from your LOS, CRM, mobile app, website, IVR, or call center system. And with real-time sync, your backend stays perfectly updated, eliminating rework.

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"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.