DIGITAL COMPLETION CLOUD

Goodbye Broken Journeys.
Hello Digital Completion.

Today’s journeys are broken into siloes. eSignatures.
ID verification. Forms. Lightico brings every step
of completion into one, unified cloud.

Siloed Solutions = Less Completion

When your systems are siloed, consumers slip through the cracks.
“Can you scan that and email it to me?” And poof. They’re gone.

Unified Workflow = More Completion

When every step of completion comes together, your customers fly through the process.

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All Completion Capabilities in One Cloud

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Make Completion Happen Anywhere.

Allow your customers to effortlessly complete tasks over the phone, on the web, and in person.

Online Self-serve, portals,
and apps

Contact centers Agent-assisted
IVR

Face to Face In-store, at the branch,
and in the field

No Code Workflows

String together completion capabilities to create the perfect workflow.

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With Completion Zone

Guide customers through the journey step by step, so they complete processes error-free and in-session.

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Start Completing

At The Speed
Of Lightico

“A user-friendly way to handle the heavy lifting of getting your contracts sorted!”

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Digital Transformation

At the Speed of Lightico

Faster for customers.

No apps to download, no custom hardware. A browser’s all you need.

Faster for you.

Integrations and logic built right in, no code necessary.

Completely Compliant

ISO27001

The highest level of global information security assurance available today, and provides customers assurance that Lightico meets stringent international standards on security

PCI DSS Level 1

Lightico ensures safe and secure handling of your customers' credit card information by maintaining compliance with PCI Security Standards Council.

GDPR

Protecting our customers' personal data is of the utmost importance and we've worked diligently to ensure all GDPR compliance requirements are met.

HIPAA

The Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA, is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI).

eID.AS

Lightico enables secure and seamless electronic interactions between businesses, citizens and public authorities.

SOC2 TYPE2

Information and assurance about the controls Lightico uses relevant to security, availability, and processing integrity of the systems the Lightico uses to process users’ data and the confidentiality and privacy of the information processed by these systems.

Entrust Datacard

Real-time assurance verifies authenticity throughout the document's lifetime.

UETA ACT

Ensures the validity of Lightico's electronic contracts and the defensibility of electronic signatures and guarantees that electronic transactions are just as enforceable as their paper counterparts.

ESIGN ACT

Lightico's intuitive electronic signature service ensures that businesses can obtain eSignatures that are legally binding from their customers, simply even while in a call.

ADA

Lightico complies with the Americans with Disabilities Act to ensure that the transaction experience is accessible to all our client's end customers.

WCAG 2.0 level AA

Lightico's web application conforms to WCAG 2.0 Level AA web accessibility guidelines. The Lightico experience is compatible with screen readers, high-contrast tools and Keyboard-only input.

More Digital Completion Cloud Resources

"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.