QUALIFY LEADS EFFICIENTLY
with Smart Forms
Say goodbye to paper forms and bulky PDF documents – especially for personal injury, class action and mass tort where speed-to-sign new qualified leads is critical. Lightico’s mobile-friendly intake forms are mapped with intuitive logic to qualify leads for eligibility.
REMOVE ONBOARDING BOTTLENECKS
Retain & Onboard Client
On The Spot
Entire new client onboarding processes can be completed effortlessly via the customer’s cell phone. Collect retainers, documentation, ID, eSignatures and payments in real-time, without the need for faxing, overnight mail, waiting for emails or in-person meetings.
EXPEDITE NEW CASES
Agent Assisted and
Clients typically call 2-3 legal firms before signing a retainer agreement. Increase your conversion rates by getting them to sign before they hang up the phone with Lightico’s in-call solution. You can also automate sessions through IVR, website bots, landing pages, radio ads, TV billboards, and more.
IMPROVE CLIENT SERVICE LEVELS
Provide Seamless & Intuitive Client Experiences
The client experience during the legal process can set your firm apart and boost its reputation. Customers expect intuitive, mobile service and with more efficient and convenient digital processes, your clients will have a positive experience when they need it most.
Customer Experience Experts Reveal CX Trends for 2019
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