LIGHTICO FOR LEGAL TEAMS
Digitize Legal Processes to
Speed Up Turnaround Times
QUALIFY LEADS EFFICIENTLY
with Smart Forms
Say goodbye to paper forms and bulky PDF documents – especially for personal injury, class action and mass tort where speed-to-sign new qualified leads is critical. Lightico’s mobile-friendly intake forms are mapped with intuitive logic to qualify leads for eligibility.
REMOVE ONBOARDING BOTTLENECKS
Retain & Onboard Client
On The Spot
Entire new client onboarding processes can be completed effortlessly via the customer’s cell phone. Collect retainers, documentation, ID, eSignatures and payments in real-time, without the need for faxing, overnight mail, waiting for emails or in-person meetings.
EXPEDITE NEW CASES
Agent Assisted and
Clients typically call 2-3 legal firms before signing a retainer agreement. Increase your conversion rates by getting them to sign before they hang up the phone with Lightico’s in-call solution. You can also automate sessions through IVR, website bots, landing pages, radio ads, TV billboards, and more.
IMPROVE CLIENT SERVICE LEVELS
Provide Seamless & Intuitive Client Experiences
The client experience during the legal process can set your firm apart and boost its reputation. Customers expect intuitive, mobile service and with more efficient and convenient digital processes, your clients will have a positive experience when they need it most.
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"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"
I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.