LIGHTICO FOR legal teams
Digitize & Streamline Customer-Facing Processes For Legal Teams
Faster
turnaround time
higher
completion rates
Reduced
costs
QUALIFY LEADS EFFICIENTLY
Streamline Intake with Smart Forms
Say goodbye to paper forms and bulky PDF documents – especially for personal injury, class action and mass tort where speed-to-sign new qualified leads is critical. Lightico’s mobile-friendly intake forms are mapped with intuitive logic to qualify leads for eligibility.
REMOVE ONBOARDING BOTTLENECKS
Retain & Onboard Client On The Spot
Entire new client onboarding processes can be completed effortlessly via the customer’s cell phone. Collect retainers, documentation, ID, eSignatures and payments in real-time, without the need for faxing, overnight mail, waiting for emails or in-person meetings.
ACCELERATE CONTRACT COMPLETION
Share and Co-View Contracts
Share, co-view and eSign contracts in real-time wherever your clients are, cutting handle time from weeks to minutes, while minimizing the back and forth between legal teams and clients.
EXPEDITE NEW CASES
Agent-Assisted and Automated Workflows
Clients typically call two to three legal firms before signing a retainer agreement. Increase your conversion rates by getting them to sign before they hang up the phone with Lightico’s in-call solution. You can also automate sessions through IVR, website bots, landing pages, radio ads, TV billboards, and more.
The Digital Completion Cloud
Digitally Complete Entire Customer Journeys
Put an end to long and painful customer journeys.
From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.
Optimize Client-Facing Legal Processes with automated workflows
Easily create no-code workflows to fine-tune every step of the customer journey for maximum completion.
sync SEAMLESSLY
Integrate Lightico into your Business Environment
Let customers complete directly from your LOS, CRM, mobile app, website, IVR, or call center system. And with real-time sync, your back-end stays perfectly updated, eliminating rework.
“Lightico’s technology has made an incredible impact on our operations, bottom line and customers.”
Brian RenfroCMO, SVP Collections
94
%
eSignature Conversion Rate on Extensions
“Lightico’s team provides valuable expert guidance on how to improve the business impact of their solution.”
Vincent AtaleseManager of Operations
8
mins
Turnaround Time to Consent
“Lightico’s technology provides the customer with a superior experience over other eSignature providers.”
Brian JonesCEO
16
%
Faster Time
to Funding
Start Completing at the Speed of Lightico
Instant eSignatures, Payments, Document Collection & More
"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.