LIGHTICO FOR legal teams

Digitize & Streamline Customer-Facing Processes For Legal Teams

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turnaround time


completion rates




Streamline Intake with Smart Forms

Say goodbye to paper forms and bulky PDF documents – especially for personal injury, class action and mass tort where speed-to-sign new qualified leads is critical. Lightico’s mobile-friendly intake forms are mapped with intuitive logic to qualify leads for eligibility.


Retain & Onboard Client On The Spot

Entire new client onboarding processes can be completed effortlessly via the customer’s cell phone. Collect retainers, documentation, ID, eSignatures and payments in real-time, without the need for faxing, overnight mail, waiting for emails or in-person meetings.


Share and Co-View Contracts

Share, co-view and eSign contracts in real-time wherever your clients are, cutting handle time from weeks to minutes, while minimizing the back and forth between legal teams and clients.


Agent-Assisted and Automated Workflows

Clients typically call two to three legal firms before signing a retainer agreement. Increase your conversion rates by getting them to sign before they hang up the phone with Lightico’s in-call solution. You can also automate sessions through IVR, website bots, landing pages, radio ads, TV billboards, and more.

The Digital Completion Cloud

Digitally Complete Entire Customer Journeys

Put an end to long and painful customer journeys.

From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.

Learn More About Digital Completion Cloud

Optimize Client-Facing Legal Processes
 with automated workflows

Easily create no-code workflows to fine-tune every step of the customer journey for maximum completion.

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Integrate Lightico into your Business Environment

Let customers complete directly from your LOS, CRM, mobile app, website, IVR, or call center system. And with real-time sync, your back-end stays perfectly updated, eliminating rework.

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"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.