Discover how top companies streamline
customer journeys with Lightico
Both businesses and their customers want the same thing: to get things done.
But customer-facing processes that rely on partial, siloed and legacy solutions just don’t work.
Lightico makes it easy to digitally complete entire processes with swipes and selfies so businesses and their customers can move forward fast.
"With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way."
"Lightico has been a homerun for us and we’ve been using it non-stop since it was implemented."
"Since partnering with Lightico, we’ve managed to accelerate customer journeys without anyone dropping the ball along the way…the sleek and intuitive platform has transformed our operation"
"We looked at all the solutions out there, and Lightico had a very comprehensive product with a cost-friendly pricing structure."
"We are proud of our close partnership with Lightico. Their technology has made an incredible impact on our operations, bottom line and customers. Our collaboration is anchored in the combination of a strong business relationship and their unparalleled technological capabilities. We look forward to driving more business growth together."
Reduces Cycle Time
"Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service excellence to thousands of customers across the USA."
"We chose Lightico over DocuSign because of better technology and mobile experience and without reliance on an app. Client satisfaction has gone up while we’re also saving time internally. Lightico is easily one of the best vendors I deal with."
"We’ve cut turnaround times of consent form completion down to 8 minutes thanks to the speed and ease of form and signature collection."
"Lightico streamlines everything. The mobile experience is absolutely fantastic and that’s really helped our overall level of customer satisfaction."
"We can now collect multiple signatures on new account applications in under two hours - often within 45 minutes - and 90% are fully complete."
"We selected Lightico because the technology is secure, intuitive and provides the customer with a superior experience compared to other eSignature providers. "
"Since implementing Lightico’s solution, we’ve been able to complete higher value deals in less time with full compliance. "
"Platinum’s deal time has been slashed by 4 days and has enabled the services teams to be more efficient, resolving all customer requests immediately."
"What would have taken two weeks, now takes 10 minutes on their cell phone. Clients and our Referral Partners love it!"
"Great tool to expedite customer service"The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.
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