How Visual Cart Works
Your customer receives a text message with a link to their order summary.
Your customer reviews and approves the visual order summary.
Your customer agrees to the terms, and completes the purchase.
Born For Mobile Completion
Voice-only telesales lose deals. Visualization makes it easy to close sales wherever your customers are.
At the Speed of Lightico
“A user-friendly way to handle the heavy lifting of getting your contracts sorted!”
The Digital Completion Cloud
Digitally Complete Entire Customer Journeys
Put an end to long and painful customer journeys.
From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.
Simple Visual Cart. More Completion.
Dynamic Workflows and Logic
Accelerate sales processes by using conditional logic that ensures only relevant and desired steps are included in the sales flow.
Reduced Agent Decisions
Remove unnecessary agent stress and risk of error that can slow and tinge sales processes. Ensure that agents follow the correct next step, and can focus their attention on customer engagement.
Visualized & Collaborative Sales
While speaking with customers, agents can visually share, and annotate orders to ensure customers are informed and excited about their purchases.
Workflow logic ensures that required declarations and consent are completed instantly - removing compliance risk and rework.
Boosted Conversion Rate
Lightico’s customers using dynamic order configuration have seen their conversion and upsell rates improve by up to 20% and cancellations drop by more than 30%.
Simpler Call Management
Thanks to dynamically configured and delivered workflows, customers see the progress of their calls and agents have an aligned summary - cutting after call work (ACW).
More Visual Cart Resources
When call center agents conduct outbound or inbound phone sales, they will inevitably run into…Read More
In today’s fast-paced consumer world, telecom companies lose far too many deals due to inefficient…Read More
"Great tool to expedite customer service"The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.
Start Completing at the Speed of Lightico
Instant eSignatures, Payments, Document Collection & More