How Instant Document Collection Works
Your customer receives a text message which opens a secure collaboration room.
Agent requests specific documents and stipulations.
Your customer snaps and submits a photo of the documents using their cellphone camera.
Born For Mobile Completion
Spare your customers the typical document submission nightmare of printing, scanning, and emailing their docs. Now, they can submit docs from anywhere.
At the Speed of Lightico
“A user-friendly way to handle the heavy lifting of getting your contracts sorted!”
The Digital Completion Cloud
Digitally Complete Entire Customer Journeys
Put an end to long and painful customer journeys.
From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.
Fast Document Collection. More Completion.
Collect any document, stip or ID in real-time without chasing for emails, scans and uploads.
Users can snap and submit any document quickly and conveniently from wherever they are.
Automated, dynamic workflows ensure that the correct documents are requested from the user based on their purchase or service need to simplify agent processes.
Integrates into your existing workflows, CRM, agent toolbars, and third-party business applications quickly and easily using Lightico’s API for a seamless experience.
Secure and Compliant
Documents are collected via a secure, encrypted session and stored securely in the company CRM to ensure that your users’ documents are safe. There is no risk for wrong emails, lost mail, or other leakages.
Agents guide users to avoid any confusion and errors that can harm completion rates.
More Document Collection Resources
When call center agents conduct outbound or inbound phone sales, they will inevitably run into…Read More
"Great tool to expedite customer service"The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.
Start Completing at the Speed of Lightico
Instant eSignatures, Payments, Document Collection & More