AI-Powered Document Collection & Analysis

Slash time, cut costs, increase efficiency, and improve the customer experience by collecting and analyzing any document or stipulation doc from any channel using Lightico’s CompleteDoc AI Intelligent Document Processing (IDP) Solution. 

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5-star Rating by Enterprise Customers


Increased Completion Rate


Faster Document Collection Time


Improved Document Accuracy

How AI-Powered Document Collection and Analysis Works

Your customer receives a text message which opens a secure collaboration room.


Agent requests specific documents and stipulations.


Your customer snaps and submits a photo of the documents using their cellphone camera.


The document is processed, categorized, classified, and has the data extracted and analyzed by AI.


Cut Costs, Improve Efficiency, and Provide the Best Customer Experience

Spare your customers the typical document submission nightmare of printing, or emailing their documents. Now, they can submit docs from anywhere.

Using AI for data extraction and association, crucial customer details are seamlessly extracted and linked within documents, expediting processes and enhancing accuracy for contract generation and servicing.

Harnesses the power of AI to revolutionize document analysis and classification to simplify management of various paperwork like pay stubs and utility bills.

A natural language interface empowers your team by enabling swift document interaction, augmenting decision-making speed. 

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At the Speed of Lightico

“A user-friendly way to handle the heavy lifting of getting your contracts sorted!”


The Digital Completion Cloud

Digitally Complete Entire Customer Journeys

Put an end to long and painful customer journeys.

From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.

Learn More About Digital Completion Cloud

Build Document collection into

Your Completion

Combine document collection with other completion apps to create the perfect workflow for any business logic. Automated processes, completely code-free.

Explore Automated Workflows

Fast Document Collection. More Completion.


Collect any document, stip or ID in real-time without chasing for emails, scans and uploads.


Users can snap and submit any document quickly and conveniently from wherever they are.


Automated, dynamic workflows ensure that the correct documents are requested from the user based on their purchase or service need to simplify agent processes.


Integrates into your existing workflows, CRM, agent toolbars, and third-party business applications quickly and easily using Lightico’s API for a seamless experience.

Secure and Compliant

Documents are collected via a secure, encrypted session and stored securely in the company CRM to ensure that your users’ documents are safe. There is no risk for wrong emails, lost mail, or other leakages.


Agents guide users to avoid any confusion and errors that can harm completion rates.

More Document Collection Resources

"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.