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Auto Lending Innovators & Pioneers: Armando Hidalgo, Director of Servicing Platinum Auto Finance

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Customer Experience in Banking and Key Opportunities for Improvement

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Why RPA is Only Half the Digital Transformation Battle

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5 Most Common Salesforce
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How Telco Providers Can Compete with Apple Stores & Amazon This Holiday Season

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New Telco CX Survey Points To Major Opportunities For Improved Sales & Service

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New Survey Shows Banks Are Fumbling GenZ Relationships

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7 Challenges of Getting a Class For a Class Action Lawsuit & Secrets to Overcome Them

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“I need to check with…” How to Handle This Tricky Sales Objection

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