Less time
to settle a claim
reduced touchpoints
per policy
Increased
customer satisfaction
Enhance Interactions With Your Customers
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Accelerate New Policy Signup
Streamline policy binding, eliminate rework and NIGO.
Simplify Service
Enable efficient self-service processes for customers to complete their own request
Expedite claims
Decrease claims process time and improve customer experience
Onboard with Automation
Automate the document collection process with your CRM
Boost Policy Sales with Lightico’s Intelligent Workflow Engine
Empower your agents to share policy details and complete all the steps in the process in real time.
Manage and Automate “Change of Details” Calls
Integrate with your IVR to engage customers in a Lightico session. The entire self-service process is fully automated, enabling the customer to complete the request in real time. Free up agents to better serve your customers.
A Fast and Easy Claims Filing Process Your Customers Will Love
Empower customers to file a claim, including required documents and pictures, in real time using only their smartphones. With a 33% decrease in claims processing time, your agents will be free to better serve your customers.
Reduce Turnaround Time Using Automated Workflows
Using a 100% automated workflow, your CRM can initiate a Lightico session via API to collect missing documentation. Customers complete the process in real time, all on their smartphone. Turnaround times are slashed by up to 40% using a system that your customers will love.
The Digital Completion Cloud
Digitally Complete Entire Customer Journeys
Put an end to long and painful customer journeys.
From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.
Optimize Insurance Processes with automated workflows
Easily create no-code workflows to fine-tune every step of the customer journey for maximum completion.
sync SEAMLESSLY
Integrate Lightico into your Business Environment
Let customers complete tasks directly from your CRM, mobile app, website, IVR, or call center system. And with real-time sync, your back-end stays perfectly updated, eliminating rework.
Start Completing at the Speed of Lightico
Instant eSignatures, Payments, Document Collection & More