LIGHTICO FOR Healthcare

Digitize & Streamline Customer-Facing Healthcare Processes

Get in Touch
33
%

Faster
turnaround time

60
%

reduced touchpoints
per patient

100
%

secure and
compliant

STREAMLINE THE PATIENT EXPERIENCE

Collect Patient Information, eSignatures & Approvals

Set your healthcare organization apart. Eliminate the need to print, scan and handle documents and enable patients and members to easily fill and sign forms, agree to disclosures, provide supporting documentation and payments securely straight from their cell phones for a seamless, simple experience.

ENSURE COMPLIANCE AND PROTECT YOUR PHI

HIPAA-Compliant Consent Forms

Your patients’ privacy is a priority. Provide an easy and compliant way to collect sensitive patient information with HIPAA compliant mobile eForms which automatically encrypt form data, guaranteeing the privacy of your patients’ health information and making sure your PHI stays secure.

SIMPLIFY BILLING

Collect Secure Payments from Patients Remotely

Complicated billing and payment processes can destroy a great healthcare relationship. Enable patients and members to provide PCI-Compliant payments or sign ACH authorizations simply and easily directly from their cell phones whether they are remote or face to face.

AUTOMATE CLAIM & AMENDMENT PROCESSES

Automate Workflows and Enable Self Service

Increase claims processing efficiency and reduce costs by automating claims processes and amendment workflows via your call center, website bot or IVR. With Lightico, workflows can be implemented to automate the collection of information, invoices and documents needed for amendments, consent and payouts.

The Digital Completion Cloud

Digitally Complete Entire Customer Journeys

Put an end to long and painful customer journeys.

From eSigning forms, verifying ID, adding supporting docs, and more, customers breeze through the process, freeing up your agents to sell more and make your business more efficient.

Learn More About Digital Completion Cloud

Optimize Healthcare Processes With automated workflows

Easily create no-code workflows to fine-tune every step of the customer journey for maximum completion.

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sync SEAMLESSLY

Integrate Lightico into your Business Environment

Let customers complete directly from your CRM, mobile app, website, IVR, or call center system. And with real-time sync, your back-end stays perfectly updated, eliminating rework.

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"Great tool to expedite customer service"

The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.

"Great Service and Product"

I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.