Send it. Fill it. Sign it.
Text consumers a secure eSignature link
They fill in details easily with mobile-friendly forms
Then they simply swipe or type to sign the document
Born For Mobile Completion
Spare consumers the typical eSignature nightmare of broken mobile sites, awkward pinch and zoom, and laggy load times. Lightico was born for mobile.
At the Speed of Lightico
“A user-friendly way to handle the heavy lifting of getting your contracts sorted!”
The Digital Completion Cloud
The End To End Consumer Journey. Solved.
Your customers just tap and swipe through each step, and the whole thing is done in minutes, not days. No headache for them. More business for you. Welcome to the Digital Completion Cloud.
“Lightico’s technology is secure, intuitive and provides the customer with a superior experience compared to other eSignature providers.”
Faster Time to Funding
“Their technology has made an incredible impact on our operations, bottom line and customers.”
Brian RenfroCMO, SVP Collections
eSignature Conversion Rate
“We are delighted to offer digital tools like Lightico that streamline and facilitate the sale of our products.”
Agnès BruhatManaging Director of MetLife France
Boost in Conversion Rate
Faster Time to Funding
eSignature Conversion Rate
Boost in Conversion Rate
Fast eSignature. More Completion.
Collect digital signatures from customers in real-time via text message, while their interest is at its highest.
Legal and Secure
Lightico’s electronic signature solution exceeds the demanding standards of America’s ESIGN Act.
Our electronic signature solution can be quickly and easily integrated into your existing workflows.
Sign Once - Tap the Rest
For a better and faster experience, customers and agents can draw or type their signature.
Compliant Audit Trail
Lightico automatically creates and stores a complete, tamper-proof, time-stamped record .
Eliminate error with automated dynamic workflows which generate the correct documents.
Contact center agents immediately address any doubts, queries and hurdles to signing.
Lightico’s eSignatures can be integrated within your website, IVR, Alexa or in-store POS.
Customers review and sign documents on their mobile devices, as easily as sending a text message.
More eSignature Resources
Technological advances over the last few years have led to the development of much more…Read More
"Great tool to expedite customer service"The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.
Start Completing at the Speed of Lightico
Instant eSignatures, Payments, Document Collection & More
Lightico eSign FAQ
“Electronic signature” refers to the depiction of a person’s name associated with a contract or other record and executed or adopted by a person demonstrating the intent to sign the record. eSignatures replace wet signatures and thanks to eSign technology, it’s now possible to sign documents, agreements, forms, and powers of attorney on a computer or cell phone instead of printing, signing, sending, or showing up in person.
Electronic signature and digital signature are often used interchangeably, but these two concepts are slightly different. Both eSignatures and digital signatures are legally binding. The difference between the two is that an electronic signature is a finger swipe or typed signature by a person with the intent to sign – usually associated with a contract, whereas a digital signature is mainly used to secure documents and is authorized by certification authorities to guarantee that a document is authentic.
Absolutely. As customer attention has become ever more scarce, they expect to be able to purchase anything from anywhere- why should your product or service be different? It’s critical to make your final transactions easy, accessible and convenient and to not make your customers rely on outdated and cumbersome equipment like printers, scanners, desktop PCs and even fax machines to provide signatures.
With Lightico, all customer-facing processes – including signatures, can easily be completed with simple finger swipes on their cell phones from wherever they are. Lightico is user-friendly for all.
Request a live demo of Lightico’s eSign solution at www.lightico.com/request-demo
Yes, eSignatures are legally binding including typed signautres. Today, nearly 20 years after the ESIGN Act, there is no longer any question about whether electronic signatures are legal. eSignatures have the same legality as wet signatures. Electronically signed agreements, contracts, transactions, forms and other documents won’t be denied legality because they don’t contain a wet signature.
Lightico eSignatures are compliant with:
- The U.S. E-SIGN act of 2000
- The Uniform Electronic Transactions Act (EUTA) of 1999
- The new eIDAS regulation for the EU of 2016 (EU Regulation 910/2014), which replaces the former European EC/1999/93 Directive
- General Data Protection Regulation (GDPR)
The Lightico platform was designed and built with the highest security standards. It has passed rigorous security tests and is ISO 27001 certified, the internationally recognized information security standard for the best software companies in the world. Lightico’s multi-layered security design has made it a trusted technology partner for some of the world’s largest and most demanding companies. To learn more about Lightico and its security procedures click here
Contact center agents will simply send the customer a text message, which opens a digital collaboration channel with the simplified document for signing. Customers easily review and finger-sign the documents on their cell phone – all in real time with the guidance of the call center agent. There is no login or password required on the customers end. Click here to see a demo
Lightico delivers the highest signature completion rate by making it dead-easy for customers to instantaneously sign documents, agreements and terms all from their cell phones.
We give you the ability to:
- Accelerate Cycle Times with Digital Signatures
- Complete all tasks in one call
- Guide your customers in real time
- Improve First-time Acceptance Rate
- Reduce the Cost of Compliance & Oversight
- Ensure Smooth Onboarding to Improve Customer Experience
Most e-Signature companies use email as their primary method for sending documents to their customers. Lightico, on the other hand, utilizes instant messaging as its method for delivering and receiving documents. In the US, email open rates have been shown to have a 20% open rate compared to the 98% open rate of text messages. Text-based signatures have an 85% immediate completion rate while on the phone, making Lightico the obvious choice for all of your e-Signature needs. Click here to see a demo
Lightico is very user-friendly. With remote training sessions, your team can be ready in a few hours (depending on the number of forms and 3rd party integrations). Your business requirements are captured in an initial kick-off call where we create a plan for deployment.
Lightico has an open API that can integrate the key components of its platform with your current systems. Lightico easily connects to your CRM, Agent Toolbars, Self Service and other Business tools so you can effortlessly collaborate with your customers and deliver exceptional experiences while driving productivity and improving efficiency.
Yes. Lightico is proud to exceed worldwide industry standards and comply with the following regulations:
- ISO 27001
- PCI DSS level 1
- UETA ACT
- ESIGN ACT
- Entrust Datacard
For more information on Lightico’s security and compliance click here
Yes. Lightico’s eSignature solution can be activated via email, text message or in-app