Discover how top companies streamline
customer journeys with Lightico
"It was excellent and a really good experience. The tool was brilliant and more companies should use it. I will definitely continue to use it in future too, as it makes the customer experience more transparent and straightforward."
"I’ve been really impressed with the collaborative approach Vizolution have taken, in particular taking the time to really understand our requirements and our business."
Reduces Cycle Time
"DigiDocs has allowed RBS to introduce a transformative, unique approach to our mortgage process."
"The biggest game changer was definitely being able to utilise video and content sharing for our financial advice appointments with customers."
"Vizolution has helped us create a radically improved customer journey that is market-leading in the collections division in Brazil."
"Vizolution has given our customers the ability to both notify and upload documents from the comfort of their own home without the need to visit one of our branches. "
""Implementing the platform has significantly improved our mortgage journey. The streamlined process and integration into our internal systems has had a fantastic impact on customer and agent experience, and has improved our operational efficiency.”"
"Lightico has allowed us to swiftly and effortlessly approve loans while maintaining compliance and security and has also eliminated the tedious task of chasing customers and manual data entry services. Thanks to this streamlined process we have strengthened our relationships with dealerships, ultimately generating more business. Lightico truly enables us to fund loans as fast and easily as possible. "
"Working with Lightico’s Digital Completion platform has removed any ambiguity from the sales cycle. As a result of a more seamless and transparent process, our sales results are at all time high."
"Since implementing Lightico, we’re able to close more deals faster whether on-site or remotely with 100% security. Banks are more likely to accept out-of-state deals and are faster to turn around funding. Our customers love the buying experience and flexibility at Arrowhead BMW. "
"Since switching to Lightico, eContracting is completed in minutes rather than days. Lightico is a truly agile and flexible company, working closely with us as a real technology partner from implementation to support. We are also enjoying Lightico’s workflow product — it’s super simple to use, making the completion experience even more efficient for both our customers and agents. "
"We are proud of our close partnership with Lightico. Its Digital Completion technology has made an incredible impact on our operations, bottom line, and customer experience. Our collaboration is anchored in the combination of a strong business relationship and Lightico's unparalleled technological capabilities. We look forward to driving more business growth together."
"It now takes just 8 minutes for customers to complete and sign consent forms thanks to the Lightico Digital Completion platform."
"Lightico filled a critical vacuum for us. Finally, we can interact directly with customers and collect documents, signatures and consent in one session. It’s really easy for our employees to use, too."
"I wanted to feel we had a real partner that could tailor a solution to us. Now we can do a lot of the configuration together with Lightico without restrictions. With the workflow configurator, we have the freedom to build a digital experience that works for us and our customers."
"Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service excellence to thousands of customers across the USA."
"With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way."
"Lightico has been a homerun for us and we’ve been using it non-stop since it was implemented."
"Since partnering with Lightico, we’ve managed to accelerate customer journeys without anyone dropping the ball along the way. The sleek and intuitive platform has transformed our operation."
"We looked at all the solutions out there, and Lightico had a very comprehensive product with a cost-friendly pricing structure."
"We chose Lightico over DocuSign because of better technology and mobile experience and without reliance on an app. Client satisfaction has gone up while we’re also saving time internally. Lightico is easily one of the best vendors I deal with."
"We can now collect multiple signatures on new account applications in under two hours - often within 45 minutes - and 90% are fully complete."
"We selected Lightico because the technology is secure, intuitive and provides the customer with a superior experience compared to other eSignature providers. "
"Since implementing Lightico’s solution, we’ve been able to complete higher value deals in less time with full compliance. "
"Platinum’s deal time was slashed by 4 days. The services team is far more efficient, resolving all customer requests immediately."
"What would have taken two weeks, now takes 10 minutes on their cell phone. Clients and our Referral Partners love it!"
"Great tool to expedite customer service"The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.
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