Lori Pon
Director, Claim Strategy & Innovation
Experienced project manager and insurance professional successful in leading major system implementations and multiple business units. Strong management and leadership skills, with the ability to motivate and develop high-performing employees. Solid planning and organizational skills, including oversight of key technology initiatives and management of profit and loss objectives. Highly motivated and results-oriented leader with broad experience leading diverse workforces in call center and P&C insurance operations, strategic planning and sales channel development
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Lightico is an award-winning SaaS platform that empowers businesses to accelerate customer journeys. With the Lightico Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates.
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For the industry and by the industry, The Lighthouse Collective produces timely, non-generic thought-leadership content in the form of webinars, podcasts, roundtables and whitepapers. The team are passionate about financial services innovation and invest time and resources in listening to senior leadership teams from banks and insurers as to ensure a firm understanding of industry challenges.
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