Steven Zuanella
Group Chief Digital & Innovation Officer
Steven is an experienced FTSE 100 board-level Digital Transformation leader, skilled in accelerating growth, business transformation & increasing profitability. Strong strategic & operational capability, with a proven record in creating value & improving customer experience. Challenges & enables the transformation journey to a “digital-first” business.
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Lightico is an award-winning SaaS platform that empowers businesses to accelerate customer journeys. With the Lightico Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates.
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For the industry and by the industry, The Lighthouse Collective produces timely, non-generic thought-leadership content in the form of webinars, podcasts, roundtables and whitepapers. The team are passionate about financial services innovation and invest time and resources in listening to senior leadership teams from banks and insurers as to ensure a firm understanding of industry challenges.
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