Jennifer Yungbluth

Head of Retail Banking

Buffalo-Niagara Falls Area

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Experience-obsessed thought leader building and executing business strategy with impact, developing engaging and profitable sales and service interaction models, and creating sound and scalable operations. 20 years leading and transforming retail, digital, contact centers, and wealth businesses in the areas of client experience, sales and service interaction models, employee engagement, internal communications, business performance, program management, network optimization, risk and controls governance, third-party oversight and negotiation.

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