Posted on Apr 20, 2020 by Gaby Young
Proven, Streamlined PPP Loan Digital Processing and Execution Allows SBA Lenders to Process Loans Quickly, Remotely and Efficiently
New York, NY, April 21, 2020 – Lightico, pioneer of next-generation digital customer interactions, announced today free, 72-hour deployment of its platform for banks and credit unions in need of fast and digital Paycheck Protection Program (PPP) servicing as well as other customer-facing processes. Following successful implementation at a number of banks, including Happy State Bank of Texas, the offering provides a turnkey solution that enables lenders to deploy and execute the loans.
“Tens of thousands of businesses’ are desperately waiting for the deployment of PPP loans to maintain operation. But bureaucratic hurdles, paper-heavy systems and antiquated processes at banks and credit unions are slowing down the completion of the loan.” said Zviki Ben Ishay, CEO of Lightico. “Our technology is enabling banks to speed up the process dramatically of deploying thousands of loans quickly and in compliance. We’re proud to be accelerating fund deployment so banks and their customers can have access to funds at such a critical time.”
Lightico’s solution enables businesses to streamline customer-facing interactions that typically required printing, faxing, scanning, signing and even physical visits into fully digital journeys that are faster, error-free and more secure. With Lightico, banks can instantly collect customer documents, eSignatures, eForms, payments and verify ID, even while they have customers on their cellular phone.
“Our primary focus is to take care of our customers first,” said Mark Murray, Vice President of Business Systems at Happy State Bank. “During this (COVID-19) pandemic, we at Happy Bank are taking a hard look at all our tools to see how we can use them to better service our customers. Lightico is a tool that has been very valuable and the team is proving that they are a true partner.” With Lightico, Happy State Bank digitized and processed thousands of loans in just days.
To help banks execute the PPP and digitize their customer-facing solution, Lightico is waiving its system fees and offering free service to qualified SBA lenders. For more information visit: https://info.lightico.com/ppp-
Lightico is an award-winning SaaS platform for customer interactions that digitally transforms millions of connections between businesses and their customers. With Lightico, sales and service agents can instantly collect customer documents, eSignatures, payments, and verify ID in real-time – straight from the customers’ cell phones. Hundreds of enterprise businesses rely on Lightico to accelerate sales cycles and service their customers effortlessly, earning customer’s trust and loyalty, translating to higher profits.
For more information, please visit www.lightico.com
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