Posted on Sep 02, 2020 by Howard Schulman
Lightico Partners with Mitek to Bolster its Remote Identification and Verification Capabilities for Secure, Streamlined Customer Journeys in Fiserv, Telco and Insurance
New Integration Helps Meet Skyrocketing Global Demand for Remote-First, Robust B2C Solutions To Replace Traditional Face-to-Face Interactions
New York, NY, September 2, 2020 – Lightico, leader of next-generation digital customer interactions, announced today its partnership with Mitek, provider of digital identity verification services, to augment its identification and verification (ID&V) toolset. The partnership comes on the heels of unprecedented H1 growth as businesses, especially banking and insurance, scramble to provide remote, easy and secure services to consumers.
“When looking for the right partner to bolster our ID&V services, we knew it had to combine two core values that define our platform: best-in-class security with the imperative to make interactions seamless and simple,” said Zviki Ben Ishay, CEO of Lightico. “We’re excited to be continuing our rapid growth with the knowledge that Mitek’s industry-leading technology will help us keep millions of interactions easy and secure.”
The integration includes a combination of Mitek technologies used by leading financial institutions including Mobile Verify® with Face Compare, a next-generation digital identity verification service, and Mobile Fill to speed up processes. The new technology provides top-of-the-line fraud detection and prevention to support Lightico’s offerings including remote onboarding, servicing, loan origination and modification to reduce turnaround times, improve completion rates, cut fraud and increase customer satisfaction.
“Lightico is a terrific partner because we share the same goals: making digital transactions secure, effortless, efficient and, as Lightico says, unforgettable,” says Sanjay Gupta, Mitek Vice President Head of Product and Corporate Development. “That’s never been more important than in today’s complicated world.”
Lightico’s solution digitizes customer-facing interactions such as eSignatures, document collection and payment for B2C businesses, allowing for consumers to quickly and securely complete processes on their mobile phones through a link that opens a secure channel.
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About Lightico
Lightico is an award-winning SaaS platform for customer interactions that digitally transforms millions of connections between businesses and their customers. With Lightico, sales and service agents can instantly collect customer documents, eSignatures, payments, and verify ID in real-time – straight from the customers’ cell phones. Hundreds of enterprise businesses rely on Lightico to accelerate sales cycles and service their customers effortlessly, earning customer’s trust and loyalty, translating to higher profits.
For more information, please visit www.lightico.com
About Mitek
Mitek (NASDAQ: MITK) is a global leader in mobile capture and digital identity verification built on the latest advancements in computer vision and artificial intelligence. Mitek’s identity verification solutions enable organizations to verify an individual’s identity during digital transactions to reduce risk and meet regulatory requirements, while increasing revenue from digital channels. More than 7,500 organizations use Mitek to enable trust and convenience for mobile check deposit, new account opening and more. Mitek is based in San Diego, Calif., with offices across the U.S. and Europe. Learn more at www.miteksystems.com.
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