How to Improve FNOL Workflows
There are many different ways to improve the FNOL claim experience, but it all starts with understanding what makes a great customer experience.
A great FNOL claim experience depends on the insurance company and customer being on the same page; when it’s fast and easy for a customer to collect and communicate key information to their insurance company, their information will be more accurate and the insurance company will be able to process their claim more quickly.
Below are 5 steps that every claims process should include in order to improve your FNOL workflow:
Start Completing at the Speed of Lightico
Instant eSignatures, Payments, Document Collection & More
Read This Next
Bereavement in Banking: How to Fix a Highly Sensitive Journey in Financial Services
In every financial institution, there are life events that define the customer’s experience and relationship…
Read MoreWhy Legacy RPA and OCR Automation Falls Short in an AI-Powered Future with IDP
Once game-changing, traditional Optical Character Recognition (OCR) and Robotic Process Automation (RPA) are increasingly proving…
Read MoreStop Wasting Time: The Smarter Way to Handle I-9, E-Verify, and ID Verification in High-Volume Hiring
Hiring compliance often times may feel like a legal formality. But, with tighter I-9 rules,…
Read More