Learn from Top Digital Banking Leaders at CBA Live 2020

Leor Melamedov

UPDATE: CBA LIVE has been rescheduled. You are invited to attend the CBA live webinar, sponsored by Lightico which reveals new information about the state of digital banking.

We’re excited to announce that Lightico will be a sponsor at CBA Live 2020, the Consumer Bankers Association’s premier event for bankers. The event will take place at the Hilton San Diego Bayfront in San Diego, CA from March 23rd to 25th.

The event is not to be missed, as it features sessions and networking opportunities with hundreds of seniors leaders from across the banking industry. As a member of CBA, Lightico has become a regular presence at CBA’s events and looks forward to meeting both old and new friends.

Why CBA Live is the premier event for digital banking leaders

With so many events taking place in the banking industry, it can be tough to know which ones are worth your time and effort. However, CBA Live stands out for a number of reasons:

Established conference: CBA Live has existed for 11 years, giving it plenty of time to build up its reputation and hone the value it provides for attendees.

Great location: The Hilton San Diego Bayfront is a beautiful and modern venue, right on the waterfront! There are plenty of restaurants, bars, and activities in the surrounding area, making it an appealing location.

Equal ratio of bankers to thought leaders and fintechs: With approximately 800 bankers and 800 speakers and fintechs expected to be in attendance, there is a healthy balance of attendees that’s conducive to optimal interactions.

90 hours of interactive programming: You’ll have the chance to soak up tons of in-depth, useful information while engaging with some of the most brilliant minds in the industry.

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10 concurrent forums: There will be 10 forums happening simultaneously each designed to help attendees learn more about the latest industry trends and best practices. Topics to be covered include:

  • Auto finance
  • Community reinvestment
  • CFPB
  • Default management
  • Deposits and payments
  • Digital channels
  • Fair and responsible banking
  • Home equity lending
  • Risk
  • Small business banking
  • Student lending
  • Internal audit
  • Talent management

That’s a whole lot of content for three days –– and there’s something for everyone.

Thought leaders as participants: CBA Live will have over 1,700 attendees, allowing you to learn from your peers, regulators, and innovators who are heads of retail, product lines, product development, risk, and internal audit.

CBA Live schedule

MONDAY | MARCH 23, 2020

8 a.m. – 9:50 a.m. Deep Dive Workshops
10:30 a.m. – 12 p.m. Opening General Session
12 p.m. – 1:50 p.m. Exhibit Hall Opening & Luncheon
2 p.m.- 4:30 p.m. Forum Sessions
4:30 p.m.-6 p.m. Cocktail Reception

TUESDAY | MARCH 24, 2020

7 a.m.-8 a.m. Women’s Networking Breakfast
8 a.m.-9:15 a.m. General Session
9:45 a.m.- 11:55 a.m. Forum Sessions
12:05 p.m.-1:45 p.m. Luncheon
1:55 p.m.- 4:25 p.m. Forum Sessions Resume
4:30 p.m.-5:30 p.m. Showcases
5:30 p.m.-6:30 p.m. Cocktail Reception


8:00 a.m.-11:00 a.m. Banker Breakfast & Town Hall – Hosted by CBA Leadership
11 a.m. Adjourn

Learn from knowledgeable digital banking leaders

CBA Live promises to showcase the latest in fintech, and an opportunity to learn from the top digital banking leaders in the industry. Big names like Equifax, Experian, Fiserv, and Visa will be represented and ready to share their insights.

Lightico looks forward to meeting bankers and auto lenders at the conference –– come say hi to Howard Schulman and Jake Levant at Booth #27 (and see if you can win a drone)!

If you’d like to learn how customer-facing tech can help your bank deliver better service with less effort, you’ll definitely want to visit our booth.

In today’s increasingly digital world, customers want less hassle, fewer touchpoints, and a completely digital, streamlined interactions. Companies such as Amazon and Uber have taught them that all transactions can be completed instantaneously and via mobile –– and their banks are falling short. Many are starting to look towards fintechs and neobanks for alternatives.

Consider that 82% of Generation Z banking customers would switch banks if another offered superior digital services. Meanwhile, only 52% would switch because of lower fees, and a paltry 28% for more branches or ATMs. Banks that are trying to decide where to invest their efforts would be wise to take these statistics into account.

Lightico allows banking agents to send customers a simple text message with a link to a mobile environment, where they can upload documents, fill out forms, provide an eSignature, and upload and verify ID –– all from an intuitive interface. It saves banks and customers valuable time and resources, and significantly lowers the drop-off rate.

If you’d like to learn more about how Lightico’s paperless customer journey can transform your bank, we would love to show you how at our booth.

Unable to join CBA Live this year?

Don’t worry –– we can still be friends! You can also meet Lightico at American Banker’s Digital Banking event in Austin, Texas from June 8th-10th, 2020.

We are also co-hosting a webinar with CBA, “The State of Digital Banking in 2020: Winners and Laggards Revealed” on March 17th. Register here!


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