We're Here to Simplify Complex Customer Processes

Customers expect intuitive and effortless business interactions, even from their cell phones.

But, because businesses are not equipped to efficiently manage complex and regulated processes with their distracted, mobile customers, customer journeys break. Both businesses and customers suffer: they lose sales, inflate costs, hurt agent productivity and damage their customer experience.

We’ve crafted an instant customer collaboration platform that simplifies every customer interaction and streamlines every customer journey. Lightico’s real-time digital collaboration channel enables your customers to effortlessly complete forms, sign, consent, fulfill ID&V requirements, share documents and images – all with simple finger swipes from their cell phone.

By simplifying customer interactions, businesses get more done. They generate more profit, agents are more successful and customers are more loyal.

We Drive Business Results

Some of the world's largest brands have implemented Lightico's cloud-based software and have reaped the rewards of their perfected customer journeys. They've seen accelerated sales cycles, improved NPS and FCR, higher agent satisfaction, lowered AHT and TAT. These vital KPIs are key to business success.
35
%
Higher
FCR
25
%
Reduction
in AHT
15
%
Higher
NPS
Our Leadership
Lightico's leadership team have decades of experience in developing and delivering cutting edge technologies for the world's top call center solution providers such as NICE, Verint, CISCO, Avaya and LivePerson.
Leadership Photo
Zviki Ben Ishay
CEO & Founder
Leadership Photo
Justin Josh
CTO & Co-Founder
Leadership Photo
Omri Braun
COO
Leadership Photo
Gilad Komorov
Chief Revenue Officer
Leadership Photo
Jake Levant
VP Marketing
Leadership Photo
Shlomi Levi
VP R&D
Leadership Photo
Josh Tenby
VP Sales
Leadership Photo
Avi Lusky
VP Product
Leadership Photo
Richard Grey
VP Customer Success
Awards & Recognition

Partner With Us

Join a community of recognized business leaders and enable your customers to improve their customer experience while profitably growing.

Become a Partner

Join The Lightico Team

At Lightico, our energetic, dedicated team work hard to help make it easier for customers to do business with companies. We're looking for talented, motivated team players to join us in our mission.

Contact Careers

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