We're Here to Simplify Complex Customer Processes
We Streamline Every Customer Interaction
Lightico’s mission is to empower businesses to create streamlined experiences in the last mile of the customer journey, where customers want to get things done, now.
In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores.
Lightico’s real-time customer collaboration platform empowers your agents to collect forms, documents, e-signatures, photos, consent to disclosures and to verify ID instantly while they have customers on the phone.
By simplifying customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.
We Drive Business Results
FCR
in AHT
NPS
Partner With Us
Join a community of recognized business leaders and enable your customers to improve their customer experience while profitably growing.
Become a PartnerJoin The Lightico Team
At Lightico, our energetic, dedicated team work hard to help make it easier for customers to do business with companies. We're looking for talented, motivated team players to join us in our mission.
See Open Positions