We Streamline Every Customer Interaction
Lightico’s mission is to digitally transform the connection between businesses and their customers, making the experience effortless, efficient and unforgettable.
In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores.
Lightico’s platform for digital customer interactions empowers businesses to collect forms, documents, e-signatures, photos, payments, consent to disclosures and to verify ID instantly, even while they have customers on the phone.
By simplifying customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.
We Drive Business Results
FCR
in AHT
NPS
Partner With Us
Join a community of recognized business leaders and enable your customers to improve their customer experience while profitably growing.
Become a PartnerJoin The Lightico Team
At Lightico, our energetic, dedicated team work hard to help make it easier for customers to do business with companies. We're looking for talented, motivated team players to join us in our mission.
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"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"
I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.