We're Here to Simplify Complex Customer Processes

Lightico’s mission is to empower businesses to create streamlined experiences in the last mile of the customer journey, where customers want to get things done, now.

In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores.

Lightico’s next generation platform for digital customer interactions empowers businesses to collect forms, documents, e-signatures, photos, consent to disclosures and to verify ID instantly instantly, even while they have customers on the phone.

By simplifying customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.

We Drive Business Results

Some of the world's largest brands have implemented Lightico's cloud-based software and have reaped the rewards of their perfected customer journeys. They've seen accelerated sales cycles, improved NPS and FCR, higher agent satisfaction, lowered AHT and TAT. These vital KPIs are key to business success.
35
%
Higher
FCR
25
%
Reduction
in AHT
15
%
Higher
NPS
Our Leadership
Lightico's leadership team have decades of experience in developing and delivering cutting edge technologies for the world's top call center solution providers such as NICE, Verint, CISCO, Avaya and LivePerson.
Leadership Photo
Zviki Ben Ishay Linkedin
CEO & Founder Linkedin
Leadership Photo
Justin Josh Linkedin
CTO & Co-Founder Linkedin
Leadership Photo
Omri Braun Linkedin
COO & Co-Founder Linkedin
Leadership Photo
Gilad Komorov Linkedin
Chief Revenue Officer Linkedin
Leadership Photo
Jake Levant Linkedin
VP Marketing Linkedin
Leadership Photo
Shlomi Levi Linkedin
VP R&D Linkedin
Leadership Photo
Avi Lusky Linkedin
VP Product Linkedin
Leadership Photo
Richard Grey Linkedin
VP Customer Success Linkedin
Awards & Recognition

Partner With Us

Join a community of recognized business leaders and enable your customers to improve their customer experience while profitably growing.

Become a Partner

Join The Lightico Team

At Lightico, our energetic, dedicated team work hard to help make it easier for customers to do business with companies. We're looking for talented, motivated team players to join us in our mission.

See Open Positions

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