Streamline Every Customer Journey
One Platform to Orchestrate Customer Interactions in Real Time.
All the Solutions You Need to Streamline Your Customer Journeys
Choose from our rich suite of micro-apps to create instant experiences for any customer transaction.
Build Custom Workflows
Create workflows to streamline each step of the customer journey, and make it natural and easy for your customers to complete any transactions, instantly from wherever they are.
Complete Smart eForms
Collect Compliant Signatures
Collect & Verify ID
Process Secure PaymentWow Your Customers in Any Channel
Deliver your simplified experience at any customer touchpoint and make it easy for your customers to do business with you.
Call Centers
Websites
Mobile Applications
Retail/POS
Integrate Lightico into your Business Environment
Lightico easily connects to your CRM, Agent Toolbars, Self Service and other Business tools so you can effortlessly collaborate with your customers and deliver exceptional experiences while driving productivity and improving efficiency.
One Platform to Empower Customer-Centric Businesses to Accelerate Sales & Service
Enterprise-Grade Security
Lightico takes security seriously and protecting your organization and customers is our top priority. Our multi-layered security infrastructure has made Lightico a trusted technology partner for hundreds of the world’s largest and most demanding companies.
Schedule Your Live Demo
"Great tool to expedite customer service"
The most helpful thing about Lightico is the fast turnaround time, The upside is that you are giving your customer an easy way to respond quickly and efficiently. Lightico has cut work and waiting time as you can send customer forms via text and get them back quickly, very convenient for both parties.
"Great Service and Product"
I love the fact that I can send or request documents from a customer and it is easy to get the documents back in a secured site via text message. Our company switched from Docusign to Lightico, as Lightico is easier and more convenient than Docusign, as the customer can choose between receiving a text message or an email.