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Bill Safran Joins FinTech Connect Roundtable Discussion

Vizolution CEO Bill Safran shared his unique CX tech insights at a ‘High Touch vs High Tech’ roundtable discussion at one of Europe’s largest fintech events, FinTech Connect. The discussion...

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The UKCSI: Why Are Customer Satisfaction Rates Declining?

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Utilities Customer Experience: What the Finance Sector Can Teach Utilities

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Customer Service vs Customer Experience: What’s the Difference?

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Even with Declining Branch Visits, is Digital Hitting a Glass Ceiling?

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Why You Still Need a Customer Contact Centre in 2019

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Digital Transformation and the Increasing Importance of the Call Centre

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Customer Trust in Digital Services: Hard to Earn, Easy to Lose

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They’ll Be Back! How Technology Can Improve Your Customer Experience

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